The Complaint Loop Designed to Exhaust You
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The Complaint Loop: Designed to Exhaust You
🧠 AI Processing Reality...
How do you silence someone without censorship? You drown them in process.
Endless phone queues. “Your call is important to us.” Forwarded emails. “We’re escalating your complaint.” Ombudsman ping-pong. “We recommend speaking to the organisation directly.” It’s not mismanagement. It’s machinery.
📠 Administrative Gaslighting
They don’t have to deny your complaint. They just have to make you too tired to repeat it. They call it protocol. But really? It’s **professional deflection.**
💡 Made2Master Insight:
The most dangerous form of power isn’t violence — it’s making the powerless *give up on their own*. If the system was built to help, it would respond like a human. Instead, it responds like a firewall.
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